Reason why I said you must exhaust the first trick was because in my case, I had already tried the first trick at home yet my device did not turn on. Then you can get dressed and locate any Smile office nearest to you and make your compain. By exhausting the first trick, I meant, you must have continuously and repeatedly tried the hard reset and power on button. It is also very important to note that before you proceed with the instruction in this second trick, you have to make sure that you have already exhausted the first trick. I will recommend you go to their main big office in your state incase there is something internally wrong with your Smile router they will quickly rectify it immediately. The second trick I have here involves you locating any nearest Smile office closer to you and complain to them what’s going on with your device.
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